Last updated: 5 March 2026
Sanqora ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Sanqora mobile application ("App"). Please read this policy carefully before using the App.
| Data Type | Examples | Purpose |
|---|---|---|
| Account Information | Name, email, phone number, password | Account creation & authentication |
| Profile Information | Date of birth, gender, occupation, bio, profile picture | Personalising your experience |
| Address | Street, city, state, country, postcode | Location-based features |
| Preferences | Interests, requirements, communication styles, household composition, work status | Tailoring content and reminders |
| Connections | People you add, events, renewals | Core app functionality |
| Journal Entries | Personal notes and reflections | Personal journaling feature |
| Data Type | Details |
|---|---|
| Device Information | Device model, operating system, app version |
| Network Information | IP address |
| Push Notification Token | Firebase Cloud Messaging (FCM) device token, stored solely to deliver notifications you opt into |
| Permission | Why We Need It | When Requested |
|---|---|---|
| Push Notifications | To send reminders, event alerts, and updates | On first launch or from settings |
| Camera / Photo Library | To upload a profile picture | Only when you choose to set or change your profile photo |
| Internet Access | To sync data with our servers | Always required |
You can revoke any permission at any time from your device settings. The App will continue to function with limited features if permissions are denied.
We use the following third-party services to operate the App. Each service processes data in accordance with their own privacy policies:
| Service | Purpose | Data Shared | Privacy Policy |
|---|---|---|---|
| Firebase (Google) | Push notifications | FCM device token | firebase.google.com/support/privacy |
| Twilio | SMS OTP delivery | Phone number | twilio.com/legal/privacy |
| Amazon Web Services (AWS S3) | File storage (profile pictures) | Uploaded images | aws.amazon.com/privacy |
| MongoDB Atlas | Database hosting | All app data (encrypted) | mongodb.com/legal/privacy-policy |
We do not use any advertising SDKs, analytics trackers, or social media SDKs.
We do not sell, rent, or trade your personal information. We may share data only in the following circumstances:
You can delete your account at any time directly from the App:
Upon deletion, the following data is permanently and immediately removed:
You may also request account deletion by emailing support@sanqora.com. We will process the request within 30 days.
Under the UK General Data Protection Regulation, you have the right to:
To exercise any of these rights, contact us at support@sanqora.com. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.
Sanqora is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us with personal data, we will delete it immediately. If you believe a child has provided us with their data, please contact us at support@sanqora.com.
Your data may be processed on servers located outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection law.
We may update this Privacy Policy from time to time. We will notify you of material changes via the App or email. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of the App after changes are posted constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Sanqora
Email: support@sanqora.com